Notice that the email formatting looks fine in Gmail. When finished, send the email to yourself or someone else at a Gmail address ( Figure A). The lines should be separated by a single paragraph break, while the paragraphs should be separated by two paragraph breaks. To first check out the formatting issue, compose an email that contains several lines and several paragraphs one after the other. For these steps, I’m using Outlook from the Microsoft 365 suite, but they should apply just as well in any of the past several versions of Outlook. If this dilemma bothers you, there are several workarounds depending on how much time you want to spend tackling the issue. SEE: 50 time-saving tips to speed your work in Microsoft Office (free PDF) (TechRepublic) The issue occurs exclusively in Outlook’s HTML mode because of the way the program treats line and paragraph breaks for web-based email clients. This happens when you receive a reply to one of your emails from someone who uses a web-based program such as Gmail. Those of you who use Microsoft Outlook may have noticed that the program often adds unintentional line spacing in messages, specifically between lines that should have no spacing and between paragraphs that should have only single spacing.
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